Residential 9-1-1

The Edina Police Department encourages everyone who lives and works in the community to make effective use of the 9-1-1 Communication System. In 1992, after an extensive study, the Metropolitan 9-1-1 Board changed 9-1-1 from strictly emergency to police, fire and medical RESPONSE. This system is in place to facilitate all public safety responses whenever assistance is needed. Follow these guidelines:

WHEN to use 9-1-1:

• To report an accident or any public safety emergency.
• If you see someone looking into or tampering with cars or walking into backyards, garages, etc.
• If you see a vehicle slowly "cruising" your neighborhood.
• If you see any suspicious activity in other areas -- parks, etc.
• If you smell a burning odor and are unable to locate the source.
• If you are feeling ill and think an ambulance might be needed.

When in doubt or unsure of the situation, call 9-1-1 and a dispatcher will assist you.

HOW to use 9-1-1:

• Stay calm.
• State the problem.
• State the location.
• Answer all the questions.
• Stay on the line until the dispatcher ends the call.

You can dial 9-1-1 from any pay phone without depositing money. If you call from a cellular telephone, the call might be received by the State Patrol and transferred to the appropriate agency.

If you have any questions about this information, or other safety or security concerns, call Crime Prevention, Edina Police Department, 952-826-1610.